Have you ever really thought about the term “grudge purchase?” You know the types of things we mean. Insurance. Dentistry. Car repairs. They’re all things we need, but we don’t really want to spend our hard earned money on them. While we’d like to believe otherwise, we realize that a standby generator or a whole home generator probably falls into the same category. They may be necessary for life in South Florida, but they’re not really sexy or exciting, are they?
That might be why so many people are tempted to buy cheap units, and hope for the best. We’ve seen how that turns out though, and we’d like to advise you against it. That cheap generator may cost less upfront, but there’s a good chance it will cost more in the long term, and here’s why.
Poor After Sales Service
When you buy a cheap generator, chances are you’re either getting it from a guy operating from the back of a van in an alleyway (very bad idea!), or you’re buying a unit that’s been imported from somewhere that makes dubious quality products for low prices.
In either case, while you may pay less upfront, you’re going to find that when you need after sales service (and you will), you will struggle to find it. You might not be able to get replacement parts. Service technicians may not be available. Or, if you bought from the guy in the van, you might simply not be able to find him.
Damage to Your Home
One of the biggest problems that we’ve seen when people buy a cheap standby generator or whole home generator is that there tends to be some sort of damage to your home at some point. Maybe the unit is installed incorrectly, maybe there’s insufficient electrical protection, or maybe it creates a short circuit or a power surge.
Whatever the reason for the damage, the results are usually extensive and costly. Some of the cases we’ve seen have included fires when faulty generators caught alight, or fried electronics when they were installed incorrectly and causes a power surge to appliances that were plugged in.
Trouble with Warranties
We’ve replaced a lot of standby generators over the years, and whenever it’s a cheap unit that we’ve switched out, we’ve heard a similar story. The home owner saved a little on the initial purchase, but when the unit stopped working properly and they tried to get it replaced under the warranty, they found that it was full of holes.
A Good Generator Is an Investment
There are good reasons we’re choosy about which generators we supply to our customers. Firstly, we’re not willing to put our name on anything we don’t believe in, and secondly, because we know that a good generator is an investment.
Good quality standby or whole home generators will serve you well, without any trouble, for many years to come. They’ll be there when you need them, and if they need a repair, we’ll be able to find the parts you need.
So if you are in the market for a generator, why not talk to us? We might not give you the cheapest unit out there, but we’ll still be here when the guy in the van has disappeared.
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